About Merch
The products in Merch section are shipped directly from the manufacturer. The products are printed especially for you as soon as you place your order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
Shipping Fee
Because all our merchandise are directly shipped from the manufacturer, the shipping rate will vary depending on the product. The shipping rate is automatically calculated by the manufacturer based on your location. Also, the shipping cannot be combined with the plants purchased from our website. An additional shipping fee for the merch will apply.
Duties and Taxes
Most of the merch will be shipped from outside of Canada; therefore, duties and taxes may apply. The courier will notify you via email and/or phone call regarding the duties and taxes.
Returns and exchanges
Due to the nature of on demand printing, the return and exchange process will depend on the manufacturer most of the time. Please contact us via email to info@planthappens.com within 3 days of your purchase if you need assistance with your order.